Terms and Conditions

These terms and conditions shall apply to purchases made through online store www.drink-mana.com, operated by Heaven Labs s.r.o.,  Heaven Labs s.r.o. further declares that its products (in particular ManaDrink, ManaPowder, the ManaBar, Hotmeal, etc.) are intended for consumption by healthy persons. These products are not intended for diagnostic or medicinal purposes. Consumption in case of illness or other health restrictions, during pregnancy or lactation, or by children under 3 years of age should be subject to consultation with a professional physician. Consumption of these products should be accompanied by a drinking regime. These products should be enjoyed as part of a balanced diet and healthy lifestyle.

These Terms and Conditions further define the rights and obligations of the Seller, Heaven Labs s.r.o., with headquarters at Modletice 194, 251 01 Modletice, Czech Republic, IČO: 03257398, entered into the commercial register of the Municipal Court in Prague, Department C, File No. 229291, and the Buyer or Customer. All contractual relationships shall be entered into in accordance with the laws of the Czech Republic. If the Buyer is a contracting party, all relationships not regulated by these Terms and Conditions shall be regulated by the Civil Code (Act No. 89/2012 Coll.) and the Consumer Protection Act (Act No. 634/1992 Coll.).

DEFINITION OF TERMS

Heaven Labs s.r.o. with headquarters at Modletice 194, 251 01 Modletice, Czech Republic, IČO: 032 57 398, entered into the commercial register of the Municipal Court in Prague, Department C, File No. 229291, hereinafter referred to as the Seller.

The Customer is the Buyer, i.e. a Consumer or Enterprise (these terms are specified by law).

The Seller and the Consumer may hereinafter be referred to jointly as the Parties.

PRE-AGREEMENT DISCLOSURES

The Seller hereby discloses that:

1. The costs of remote communication shall not differ from the basic rate of communication (i.e. in case of internet and/or telephone connections, rates shall be in accordance with the terms of the Buyer’s service provider). The Seller shall not bill any additional fees; however, this shall not apply to contractual transport.
2. The purchase price must be paid before acceptance of performance of the Agreement by the Buyer.
3. In case of conclusion of an agreement whose subject is repeated performance, the Buyer is entitled to terminate this Agreement with immediate effect.
4. The prices of goods and services include VAT and are specified on the website of the Seller. The costs for delivery of goods differ according to the delivery method and transport provider selected.
5. The prices shown do not include any potential costs for customs clearance or duty (especially in case of orders outside the EU), or potential costs related to payment for goods (such as fees for payment by money order, wire transfer, etc.). The country's authorities may require a special permit, attestation or other official approval or may dispose of the goods at their discretion. The Seller is not responsible for any special approvals or for the disposition of the goods by the country's authority.
6. The Buyer has the legal right to withdraw from the contract within 14 days. The conditions, time period, and procedures for exercising this right are set out in Refund Policy.
   
7. In case of questions, comments, or complaints, the Buyer may contact the Seller by email at magic@drink-mana.com or by phone at +420 228 883 296 at the times indicated on the website of the Seller. Complaints may also be lodged with supervisory or state authorities.
   

PURCHASE AGREEMENT

The proposal for conclusion of the Agreement is placement of goods by the Seller on its website. The Agreement shall arise when an order for goods is sent by the Buyer and received by the Seller. The Seller shall promptly confirm this receipt in an informative email sent to the email address specified by the Buyer. The Seller shall not be responsible for any errors in data transmission.

The resulting Agreement (including the prices agreed upon) may be amended or terminated only on the basis of mutual agreement by the Parties, on legal grounds, or for reasons set out in these Terms and Conditions.

By sending the order, the Buyer states that they have read the Terms and Conditions and Privacy Policy, and consent thereto. The Buyer shall be sufficiently familiar with and have the opportunity to become sufficiently familiar with these documents before placement of the order.

The Seller reserves the right to cancel the order or a part thereof or terminate the concluded Agreement in any of the following situations: if the goods are no longer manufactured or supplied, or if the prices of the supplier of the goods have changed significantly; if the Agreement was for an unusual amount of goods, or for an unusually low or high price due to software errors on the website of the Seller. If the Buyer has already paid a part or all of the purchase price, then the part paid will be transferred back to the account or address of the Buyer, and the Agreement will be terminated.

Gifts provided free of charge are not subject to the exercise of any rights by the Buyer.

Handover of the Subject of Purchase

By entering into the Agreement, the Seller shall undertake to deliver to the Buyer the item or items that are the subject of the Agreement and transfer ownership thereof to the Buyer; the Buyer shall undertake to receive the item(s) and pay the purchase price to the Seller.

The Buyer shall acquire ownership of the item or items that are the subject of the Agreement only after full payment of the purchase price to the Seller.

The Seller will fulfill the obligation to hand over the item to the Buyer if the Buyer allows the Seller to deliver the item in the location of performance and informs the Seller of this in a timely manner.

If the Seller sends the item(s) to the Buyer, the Seller shall hand the item(s) over to the initial courier service for delivery to the Buyer, and shall allow the Buyer to exercise the rights arising from the transport agreement against the courier. If the Buyer is a Consumer, this provision applies if the Buyer has designated the courier without being offered a courier option by the Seller. Otherwise, the item(s) shall be handed over to the Buyer after the courier delivers the item(s).

The Seller shall hand over to the Buyer the purchased items in accordance with the quantity, quality, and implementation agreed upon. If the quality and implementation have not been agreed upon, the Seller shall deliver the quality and implementation suitable to the purpose apparent for the Agreement (i.e. for the “usual” purpose).

Unless agreed otherwise, the Seller shall pack the item standardly. If there are no standards for packing items, then the items must be packed in the manner necessary for their preservation and protection. In the same manner, the Seller shall secure the item for transport.

Obligations of the Buyer in the Acceptance of Goods

The Buyer shall pay the purchase price and accept the items.

If the Buyer is in arrears with acceptance of or payment for the items, the Seller shall keep the items for the Buyer in a manner appropriate to the circumstances, if the Seller has the capacity to do so.

If the Buyer has accepted an item that they intend to refuse, they shall keep the items in a manner appropriate to the circumstances.

If a Party is in arrears with acceptance of items, the other Party shall be entitled to sell the items, following prior notification at the expense of the first Party, in an appropriate manner, after the party in arrears with acceptance has been provided with a sufficient period of time to accept. This shall also apply if a Party is in arrears with payment upon which the handover of items is contingent.

TERMS OF PAYMENT AND DELIVERY

Payment may be made in the following way:

• Cashless bank transfer to the account of the Seller.
• Cashless payment by card.
• Cashless payment through PayPal.
• By cash deposit to the account of the Seller.
• By deposit of a money order to the account of the Seller.
• By payment of cash on delivery.
• By other methods enabling non-cash payments such as ApplePay, GoPay, and GooglePay, as the Seller introduces them

The specific method of payment is listed on the website of the Seller for individual orders and can be changed at any time by the Seller. Different payment options may be listed for different countries.

Additional costs related to payment shall be paid by the Buyer. In case of non-cash payment by bank transfer or money order, the Buyer is obliged to indicate the variable symbol of payment, which shall be the number of the order. Without the variable symbol, payment cannot be assigned to the relevant order; failure to provide the variable symbol may result in delayed order processing. In such a case, the Seller may take up to 7 days to trace the payment.

Goods shall be transported exclusively a courier company; however, the Seller shall be entitled to use another means of transport at its own discretion. In case the means of transport is changed at the request of the Buyer, the Buyer shall bear the risk and cost associated with this change.

If it is necessary to deliver the goods repeatedly due to a reason on the side of the  Buyer, the costs of delivery shall be borne by the Buyer.

When accepting the goods, the Buyer shall inspect their condition, completeness, and packaging. In the event of damage to the goods or packaging, incompleteness, or suspicion of non-standard handling, the Buyer has the right to not accept the goods, and in the presence of the courier declare this damage using the appropriate documentation carrier by the courier. This will greatly simplify and facilitate settlement of the complaint procedure.

QUALITY WARRANTY, TRANSFER OF RISK OF DAMAGE, AND RIGHTS FROM DEFECTIVE PERFORMANCE

An item shall be considered defective if it does not have the properties agreed upon.

The Buyer shall inspect the item or items as soon as possible after the risk of damage has passed to ensure that they possess the correct properties and are in the correct quantity.

The risk of damage shall pass to the Buyer upon their acceptance of the item(s). The same shall be true if the Buyer does not accept the items but the Seller has allowed the Buyer to handle the items.

Rights from Defective Performance

The Buyer shall be entitled to rights from defects that occur in consumer goods (not food) within twenty four months of receipt. If, in accordance with other legislation, the period for which the item can be used is indicated on the item itself, its packaging, the instructions included with the item, or in an advertisement, the provisions of the quality warranty shall apply. These provisions shall not apply in the following cases:

1. Items sold for a lower price due to a defect, and for which the lower price was agreed upon.
2. The wear and tear of items caused by normal use.
3. Used items that have defects relative to the degree of use or wear and tear they had when accepted by the Buyer.
4. Items defective on account of their nature.

The Buyer shall not be entitled to rights from defective performance if they knew before accepting the item that it is defective, or if the Buyer themselves causes the defect.

If the defective performance is a substantial breach of the Agreement, the Buyer shall have the right to have the defect eliminated by delivery of a new, non-defective item or the missing item. Otherwise, the Buyer has the right to: 

1. Eliminate the defect by having the item repaired.
2. Receive an adequate discount from the purchase price.
3. Withdraw from the Agreement.

The Buyer shall inform the Seller which right they have chosen to exercise, either upon notification of the defect, or without undue delay after notification of the defect. The Buyer may not change this choice without the consent of the Seller; this shall not apply if the Customer has requested repair of a defect which proves to be irreparable. If the Seller does not eliminate the defect within a reasonable time period and notifies the Buyer that it will not eliminate the defect, the Buyer may request a reasonable discount from the purchase price or withdraw from the Agreement.

The Buyer may not withdraw from the Agreement or demand delivery of a new item if they are unable to return the item in the condition in which it was received. This shall not apply if:

1. The condition of the item has changed as a result of inspection for defects.
2. The Buyer used the item before detecting the defect.
3. If the Buyer has not caused the impossibility of returning the item in an unaltered state by act or omission.
4. The Buyer has sold the item before discovery of the defect, consumed the item, or changed the item through normal use; if this has happened only in part, the Buyer shall return to the Seller whatever may still be returned, and provide the Seller with compensation in the amount of the value unreturnable to the Seller.

If the Buyer has not reported the defect in a timely manner, the Buyer shall lose the right to withdraw from the Agreement.

If the Buyer does not report the defect without undue delay after it could have been discovered by timely inspection and sufficient care, then the court shall not grant the Buyer rights from defective performance. If the defect is hidden, then the same shall apply if the defect is not reported without undue delay after it could have been discovered by sufficient care, but no later than within two years of acceptance of the item, with the exception of food.

Quality Warranty

By guaranteeing the quality of the item, the Seller obliges that for the defined period the item shall be fit for intended use or that it will retain its usual properties. Indication of the warranty period or usability period of the item on the packaging shall also have the same effect. The warranty may also be provided for individual parts of the item. The warranty may also be for individual parts of the item.

OUT-OF-COURT SETTLEMENT OF DISPUTES

Relationships and potential disputes that arise on the basis of the Agreement shall be settled exclusively in accordance with the laws of the Czech Republic by competent courts of the Czech Republic.

Potential disputes between Heaven Labs s.r.o. and the Buyer may also be resolved out of court. In this case, the Buyer-Consumer may contact an entity for out-of-court dispute resolution such as the Czech Trade Inspection Authority, or settle the dispute online via a dedicated ODR platform. More information on out-of-court dispute settlement can be found here.

Before proceeding with an out-of-court settlement of the dispute, the Seller recommends that the Buyer first contact the Seller in order to resolve the situation, either by email at magic@drink-mana.com or by telephone at +420 228 883 296.

CLAIM PROCEDURE

Claims must be filed as soon as possible in writing, either to the address of the Seller (Heaven Labs s.r.o., Modletice 194, 251 01 Modletice, Czech Republic), by telephone at +420 228 883 296, or by email at magic@drink-mana.com. Products for which claims may be filed must be handed over for assessment as soon as the defect is discovered.

The claims procedure shall be as follows:

After a complaint has been filed, the item shall be collected by the courier of the Seller and delivered to the address of the Seller. The costs shall be paid by the Seller.

The package must be complete and must be in the same condition it was in when it was accepted by the Buyer upon delivery; if applicable, the place of the defect may be marked. All documentation and papers contained in the original package must be included.

Immediately after receiving the item, the Seller shall send confirmation of receipt to the Buyer by telephone or email. On the basis of assessment by the Seller, the defective or damaged item shall be replaced, or its purchase price refunded. The new item shall be shipped under the same conditions as for standard orders.

The Seller or an employee authorized thereby shall issue a decision about the claim immediately or, in more difficult cases, within three business days of receiving the item for which the claim has been filed. This period shall not include the reasonable amount of time - based on the type or product or service - necessary for professional evaluation of the defect. Claims, including removal of defects, must be settled promptly, but no later than within 30 days of submission of the claim, unless the Seller and Buyer have agreed on a longer period. Expiration of this period without settlement of the claim shall be considered a fundamental breach of the agreement.

The Seller shall not be liable for damage resulting from operation of the products, functional properties, improper use of the products, external events, or improper handling. Such defects are not covered by the warranty.

The period for settling claims shall be suspended if the Seller has not received all the documents necessary for settling the complaint (parts of the item, other documents). The period shall be suspended from this date until the Buyer delivers the required documents.

TERMS AND CONDITIONS – SUBSCRIPTIONS

The Seller offers the Consumer the option to conclude a contract with repeated performance, i.e. a Subscription. 

A Subscription shall be understood as an agreement between the Seller and the Consumer whereby the Consumer informs the Seller at what time interval and in what quantity an order for a specific good shall be repeatedly submitted, without the need to explicitly reconfirm submission of each order. Subscription orders are automatically configured to repeat every 30 days, though the Consumer may modify this configuration in their account settings, or by submitting a request to the Buyer by email or telephone. The Consumer also agrees that the Seller shall collect the relevant funds from the Consumer several days in advance of each order.

As part of the Subscription, the Seller shall provide the Consumer with the benefits specified for each order. No other promotions of the Seller shall apply to subscription orders unless otherwise stated in “TERMS AND CONDITIONS – SUBSCRIPTIONS” or directly in an order. The “30-DAY MONEY-BACK GUARANTEE” shall apply only to the first Subscription order placed until October 31, 2025.

If the Consumer precludes the Seller from collecting the relevant funds after a Subscription has been established, the Seller may cancel the Subscription without compensation and the Consumer shall lose the right to the benefits associated with the Subscription.

The Consumer has the right to cancel a Subscription at any time and without reason directly in their account settings, or by submitting a request to the Buyer by email or telephone, at least 3 business days before submission of the next order due to the logistical limitations of the warehouse, etc.

In case of misuse or suspected misuse of the Subscription, the Seller may, at its discretion, cancel the Subscription of the Consumer without compensation. The Seller further reserves the right to refuse to establish a Subscription or cancel a Subscription if it is for an unusual quantity of goods or for delivery at unusual intervals, or if the price of the goods is unusually high or low (e.g. due to a system error, etc.).

SUPER MANA PROGRAMME – LOYALTY PROGRAMME
(effective from 18 August 2026)

The Super Mana Programme is operated by Heaven Labs s.r.o. (“Mana”) and is governed by these terms and conditions (“Terms”). Unless otherwise stated in these Terms, Mana’s General Terms and Conditions shall apply. By joining the Super Mana Programme (“Super Mana” or the “Programme”), you agree to these Terms.

Termination of the Previous Rewards Programme and Transition to the Super Mana Programme

On 18 August 2026, the new Super Mana rewards programme was launched on www.drink-mana.com. On the same date, it was no longer possible to join the existing points programme (the “Previous Programme”) or earn any additional points through it.

Existing members may use points earned up to and including 18 August 2026 for a period of 365 days following the termination of the Previous Programme. Through their customer account, they may exchange these points for available rewards or discount codes in accordance with the rules of the Previous Programme.

However, the ability to use any remaining points ends when the member joins the Super Mana Programme. In such a case:

• points from the Previous Programme will not be transferred;
• all unused points will expire without compensation;
• the member’s initial balance in the Super Mana Programme will be 0 points;
• it will not be possible to return to the Previous Programme or reinstate the previous membership.

The validity and conditions of use of discount codes issued under the Previous Programme are governed by the conditions stated for the relevant discount code.

The previous referral service was also terminated on 18 August 2026. All referral links created through that service became invalid on that date and can no longer be used.

The Super Mana Programme includes the new Give €21 Get €21 referral programme. To use this programme and create new referral links, customers must join the Super Mana Programme.

Membership

Super Mana is intended for natural persons acting outside their trade, business or profession who are at least 18 years old at the time of registration, have a valid email address and have created a customer account on www.drink-mana.com.

Membership is linked to this specific website. Points, rewards and discount codes earned or issued on www.drink-mana.com may only be used on this website and cannot be transferred to any other regional Mana website.

Participation in the Programme is voluntary. Membership and benefits under the Programme are provided by Mana at its discretion. Mana may change, restrict or terminate the Programme at any time without compensation, including its rules, rewards, benefits or conditions of participation.

Mana may update these Terms at any time. Members will be notified of material changes by email. By continuing to participate in the Programme after the changes take effect, you agree to the amended Terms.

You may leave the Programme at any time. The consequences of leaving are described below in the section entitled “Leaving the Programme”.

Each person may have only one membership and may collect Points through only one customer account registered to one email address. Creating or using multiple accounts under different email addresses for the purpose of obtaining additional Points, rewards or other benefits is not permitted.

Each member is responsible for all activity carried out through their account and for keeping their login details secure.

How to Join

To join the Programme, you need a valid email address and a Mana customer account. You may join the Programme through the Super Mana Programme section of your customer account or through the Super Mana Programme page after logging in to www.drink-mana.com.

How to Earn Points

After joining the Programme, you will earn points (“Points”) for purchases made through www.drink-mana.com.

Points earned from a purchase are calculated on the amount actually paid for the products after all discounts have been deducted. Delivery charges are not included in this amount. For every €1 so paid, 1 point is credited on a one-time order and 2 points on a subscription order.

If an order is cancelled in full or in part, the corresponding Points will be deducted.

The current number of Points awarded for individual purchases and activities is always displayed in the customer account on the Account Overview page or, where applicable, during checkout on www.drink-mana.com.

Validity of Points

Points may be redeemed within 12 months of the date of the purchase for which they were awarded. Each new purchase extends the validity of all Points that are still valid at that time by a further 12 months.

Points have no monetary value. They cannot be transferred, sold or exchanged for cash.

Rewards and Redemption

Points may only be exchanged through the customer account for rewards or discount codes that are currently available. The current selection of rewards and discount codes is displayed in the Super Mana section.

Discount Codes

A discount code created in exchange for Points is valid for three months from the date on which it is created. If a customer applies a discount code obtained by redeeming Points to an order, no new Points will be awarded for that order.

A maximum of one discount code may be used per order, whether the order is a one-off purchase or a subscription, unless otherwise stated in the conditions of the relevant discount code.

Discount codes cannot be combined with other discounts, transferred, sold or exchanged for cash.

Communication

By joining the Super Mana Programme, you will not automatically be subscribed to marketing communications. You may manage your marketing communication preferences separately.

Mana may, however, send you service-related messages concerning the operation of the Programme, including information about Points, rewards, expiry dates or changes to these Terms.

Personal data is processed in accordance with Mana’s Privacy Policy.

Leaving the Programme

You may leave the Super Mana Programme at any time through your customer account. When you leave the Programme, all Points earned up to that time will expire immediately. Discount codes that have already been issued will remain valid until their stated expiry date. If you subsequently rejoin the Programme, previously expired or forfeited Points will not be reinstated.

Misuse of the Programme

Any misuse of the Programme is strictly prohibited. Misuse includes, in particular, purchasing products in large quantities or for resale, exploiting software errors or obvious inaccuracies, or engaging in any other conduct intended to obtain Points, rewards or other benefits without entitlement. If the Programme is misused, Mana may terminate the relevant membership without compensation.

Limitation of Liability

To the maximum extent permitted by law, Mana shall not be liable for any indirect or consequential loss or damage arising in connection with the Programme.

Governing Law

These Terms are governed by the laws of the Czech Republic in relation to websites operated within the European Union.

REFERRAL PROGRAMME

The "Give €21 Get €21" programme (the “Referral Programme”) allows existing Mana customers (“Referrers”) to recommend Mana products to new customers (“Referred Customers”). If the conditions set out below are met, both parties may receive a reward.

The Referral Programme applies only to purchases made through www.drink-mana.com and is available until further notice.

Customer Eligibility

• The Referrer must be at least 18 years old and must have made at least one purchase through www.drink-mana.com during the preceding 18 months.
• The Referred Customer must be at least 18 years old and must not have made any previous purchase through www.drink-mana.com. It must be a new customer who has not previously created a customer account.

How the Referral Programme Works

The Referrer will receive a unique discount code or referral link, which they may share with the Referred Customer.

If the Referred Customer uses the discount code or referral link for their first purchase through www.drink-mana.com, they will receive a €21 discount on that one-time purchase. Once the purchase has been successfully completed, the Referrer will receive 800 Points, which can be redeemed in the Super Mana Programme for a discount. The Referrer will automatically be informed by email when the Points have been credited.

The discount code or referral link may only be used for a one-off purchase. A maximum of one discount code may be used per order.

Mana reserves the right to cancel an order or withdraw a reward in the event of self-referral or where Mana suspects any other misuse of the Referral Programme.

The Referrer’s address must not be the same as the Referred Customer’s address.

Reward Conditions

• The €21 discount for the Referred Person can be used on one-time orders with a minimum product value of €91 before the discount is applied. 

• When a discount is applied as part of the Referral Program, free shipping is not available, even if the standard conditions for free shipping are met.
  
  
• The discount obtained through the Referral Program cannot be applied to shipping costs.
  
• Rewards cannot be combined with other offers, transferred or exchanged for cash.
  
  
• The value of rewards and the conditions for earning them may change at any time.
  
  
• A maximum of 5 rewards may be redeemed per calendar month.
  
  
• The discount cannot be applied to subscriptions.

Privacy

The processing of personal data is governed by Mana’s Privacy Policy. When using the Referral Programme, the Referrer must not enter any personal data relating to the Referred Customer. Mana collects only the minimum amount of information required to track successful referrals. Participation in the Referral Programme does not require consent to receive marketing communications.

General Provisions

Mana may amend these Terms or terminate the Referral Programme at any time without compensation. Participation in the Referral Programme constitutes acceptance of these Terms. Mana’s decisions concerning the Referral Programme are final.

These Terms are governed by the laws of the Czech Republic.

Operator of the Referral Programme:
Heaven Labs s.r.o.
Modletice 194
251 01 Modletice
Czech Republic

CONTESTS

The Seller may announce or organize various contests intended for Consumers, all Customers, or another unspecified group of persons, which is specified in greater detail in the rules announced for a given contest (e.g. users of different social media).

Regardless of the rules of a specific competition, the Seller always reserves the right to:

• Change the rules or the terms of the contest, including its duration, at any time.
• Terminate the contest at any time without reason and without compensation by publishing a notification on the relevant social medium or www.drink-mana.com. 

No contestant shall have the legal right to win a competition, or demand the handover of a payment or prize in court; announcement of a contest shall not be treated as a public promise or public offer.

Contest prizes may not be exchanged for any other deliverables, counted towards anything, or exchanged for cash or any other value, discount, etc.

Contest entries shall be assessed by an internal commission of the Seller according to individual competition criteria. The Seller shall not be obliged to publish its methods of decision-making or contest results.

If the Seller has reasonable suspicion of fraudulent, dishonest, or unfair conduct on the part of a contestant or other person who has helped or may have helped the contestant win, or if such conduct clearly occurs, the contestant shall be excluded from the competition; this shall also apply in case of other conduct on the part of the contestant or other person who has helped or may have helped the contestant win which is in conflict with the rules or terms of the competition. Participation in the competition may not be enforced in court.

By entering a contest, i.e. by actively participating and meeting its terms, the contestant agrees with the rules and terms of the contest in full.

The Seller shall be obligated to send prizes only within the territory of the Czech Republic, i.e. the Seller shall not be obligated to deliver prizes to any addresses other than those in the Czech republic. If agreed otherwise, the Seller may send a prize to an address outside the territory of the Czech Republic.

A contest prize which for reasons on the side of the Seller cannot be delivered shall be forfeited in favor of the Seller. The Seller shall not be liable for the loss, damage, destruction, or non-delivery of notification of qualification for a prize, or for the loss, damage, destruction, or non-delivery of the prize itself for reasons on the side of the contestant, provider of electronic communications services, provider of postal services, or other deliverer.

Social Media Contests

Competitions shall be organized by Heaven Labs s.r.o. on its own initiative and independently of the operators of specific individual networks.

Regardless of the rules of the contests on individual social networks, the Seller, in addition to the above, reserves the following rights.

Contests shall always run for the period of time announced in the post on the social medium on which they are announced. The prize of a given contest shall be listed only in the post announcing the contest on the relevant social medium. Unless otherwise specified by the Seller, the winner shall be announced on the given social medium after the contest ends on the dates determined by the Seller.

Persons interested in entering a contest must as a general rule be active users of and have their own profile on the social medium on which the contest has been announced.

Contests may be based on the sharing of photographs, opinions, audiovisual works, and other contributions from contestants.

Contest winners shall be chosen by an internal commission of the organizer on the basis of originality, imaginativeness, wit, or fulfillment of all the terms of the contest.

Winners must meet all the criteria listed in the individual posts on the social media where the contests have been announced.

Winners shall be notified of their victory in a private message on the given social network, or by a public share of their names or nicknames on the given social network. Winners shall always send their names and exact address to the Seller in order to receive their prize. The Seller shall not be responsible for any delay in the sending of this information by the winners. Unless otherwise determined by the Seller, if the winner does not respond to the request of the Seller for the name and address of the winner within 14 days of its sending, the prize shall be forfeited and the Seller shall not send the prize to the winner.

By entering the contest, the contestant consents to the processing of their personal data by the Seller, i.e. Heaven Labs s.r.o., for the purposes of organizing the competition and to the extent necessary for this purpose, including the publication of this information on drink-mana.com or on the social media of the Seller in accordance with Act no. 110/2019 Coll. on the processing of personal data and Act no. 127/2005 Coll. on electronic communications, as amended. At the same time, the contestant grants the Seller consent to send information regarding events and activities, as well as business communications, to the email address provided, in accordance with Act no. 480/2004 Coll. on certain information society services for a period of three years, unless the consent is revoked earlier by the contestant in writing. The Seller shall be entitled to process personal data provided by contestants for the duration of the contest and for a reasonable period after its end, but no later than the end of the third month after the contest ends. The contestant shall have the right to access their personal data, request in writing information on their personal data, and in case of a violation of their rights, request from the Seller an explanation or request that the Seller remove the violation, or contact the Office for Personal Data Protection. The contestant acknowledges that provision of personal data is voluntary, that they can revoke consent at any time free of charge, and that they have the right to correct, block, or remove their data. The contestant may at any time revoke the above-mentioned consents by written request to the above-mentioned address of the Seller.

FINAL PROVISIONS

These Terms and Conditions shall be valid as stated on the website of the Seller on the day of conclusion of the purchase Agreement.

By concluding a purchase Agreement, the Customer accepts all the provisions of these Terms and Conditions in the wording valid on the day of conclusion of the purchase Agreement, unless demonstrably agreed otherwise for a specific case.

In case of orders from abroad, the purchase relationship shall be governed by Czech law.

Heaven Labs s.r.o. shall not be responsible for the consequences of transferring products of the Seller by third parties or to third parties.

These Terms and Conditions shall take effect on 10. 10. 2019.

Thank you for taking the time to read these Terms and Conditions.

The Mana team